Privacy Policy
Last updated: 2025-01-01
1. Introduction
Converta PM ("we", "our", or "us") operates the Converta PM application (the "Service") accessible at pm.converta.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Account Information: When you create an account, we collect your name, email address, and password (stored in hashed form).
Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, and timestamps.
Device Information: We collect device type, operating system, browser type, and IP address for security and analytics purposes.
User Content: Any data you enter into the Service (e.g., settings, configurations, or content) is stored to provide the Service to you.
3. How We Use Your Information
- Provide, maintain, and improve the Service
- Authenticate your identity and manage your account
- Process transactions and send related notices
- Respond to your requests and support enquiries
- Monitor usage patterns and improve user experience
- Detect, prevent, and address security issues
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers: Third-party services that help us operate the Service (hosting, analytics, payment processing)
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at [email protected].
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS), hashed passwords, JWT-based authentication, and rate limiting. While we strive to protect your data, no method of transmission over the internet is 100% secure.
7. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
8. Cookies
We use essential cookies for authentication and session management. We may use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].